SERVICE
Collections Management
Delinquent portfolio recovery with tiered strategies that maximize collection rates without damaging the client relationship. Proven methodology, ethical compliance, and specialized technology.
Collections that protect your brand
Poorly executed collections create two problems: low recovery rates and damaged relationships with recoverable customers. Our model segments by risk profile, debt age, and prior debtor behavior to apply the right strategy at the right time.
Tiered strategies
From friendly reminders in early delinquency to firmer approaches on charged-off portfolios, each stage has a distinct playbook. We combine digital channels (SMS, WhatsApp, email) with phone outreach to maximize contact rates and conversion.
Compliance and transparency
We operate under applicable Argentine legal frameworks (Consumer Protection Law, BCRA regulations). All contacts are recorded and auditable. Detailed management reports available in real time.
FREQUENTLY ASKED
Questions we hear most
Yes. We manage early delinquency (0–30 days), mid-stage delinquency (30–90 days), and charged-off portfolios (90+ days), each with differentiated teams and strategies. Charged-off portfolios require a specific cost-benefit analysis before engagement.
Our collections teams are trained in BCRA regulations, Consumer Protection Law, and industry best practices. We have an internal compliance unit that audits weekly management samples and updates protocols in response to regulatory changes.
Ready to optimizeyour operation?
Talk to our specialists. We will analyze your current operation and design a solution tailored to your business.
Contact us